Independent verification for outbound contact
Before you trust company contact, check it
Give customers, suppliers, employees, partners, and connected systems a way to verify who contacted them, what it is about, and whether protected messages still match what was issued.
Privacy-respecting by design. TraceProof supports public and private traces, protected message verification, API-based verification, and optional certified-content checks without relying on full message transcript storage. Free Developer account available now.
Verified outbound company contact
Trace Verified
Declared contact context
Customer support workflow · Protected message available
Live demos
See how TraceProof works in real interactions
Explore three examples: a verified outbound AI call, a verified chat conversation, and a Salesforce workflow demo using Agentforce.
Outbound AI call verification
Verify AI-initiated calls using a TraceProof reference to ensure the interaction is genuine before you engage.
- Verify the caller before sharing information
- See the TraceProof reference and verification flow in action
- Experience how trusted outbound AI interactions can work in practice
Verified AI chat
Chat with our assistant to see how TraceProof provides real-time protection and trust within a live conversation.
- Experience a verified conversation in real time
- See how TraceProof can support trusted inbound interactions
- Open the chat widget and try it directly from the page
Salesforce + Agentforce demo
See how TraceProof fits into a Salesforce support workflow, with Agentforce contacting the customer and the recipient independently verifying the outreach.
- Follow the end-to-end Salesforce support scenario
- See how verification fits inside the existing workflow
- Watch the customer trust flow from outreach to response
Three trust questions
Every sensitive outbound contact should make 3 things clear
Before someone trusts a call, message, workflow request, AI interaction, payment instruction, or system-to-system update, these basics should be clear.
Who is this?
Verify the company, sender, agent, workflow, or system behind the contact.
What is this about?
Show declared context so the recipient understands what the contact, request, or workflow update is about.
Has it been altered?
Check whether protected message content still matches what was issued.
If those basics are missing, legitimate contact gets ignored, automation looks risky, and teams move more cautiously.
Typical use cases
Where independent verification can reduce trust friction
TraceProof is useful anywhere a person or system is asked to trust sensitive contact before acting.
AI outbound customer contact
Let customers verify company, purpose, and protected message before engaging with AI-led calls, emails, chats, or service updates.
Payment, supplier, and AP instructions
Attach a verifiable reference to supplier changes, invoice requests, bank-detail updates, or urgent payment instructions before money moves.
Customer support and account communications
Make refund updates, account access messages, identity checks, case updates, and support follow-ups easier for customers to trust.
Financial services, fintech, and crypto
Give customers a clear rule for sensitive account, wallet, payment, security, or support messages: no valid TraceProof reference, no trust.
System-to-system and workflow-driven contact
Allow receiving systems to verify issuer, declared purpose, and protected content before accepting, routing, or acting on a workflow instruction.
Contact centre and messaging platforms
Add an embedded verification layer to outbound SMS, WhatsApp, email, voice, chat, and AI-assisted customer communication flows.
How TraceProof works
Trust that travels with outbound contact
TraceProof creates a verifiable trace for outbound contact, binds declared context and proof data to it, and lets people or connected systems verify independently before acting.
1
Register approved senders
Companies register the senders, agents, workflows, and systems allowed to issue verifiable outbound contact.
2
Create the right trace
When outbound contact happens, TraceProof creates a public or private reference and binds declared context, protected message integrity, and proof data to it.
3
Verify independently
Customers, suppliers, partners, employees, and connected systems can verify issuer, context, message protection, and private access when needed without TraceProof storing full message content.
Trust without surveillance. TraceProof can verify issuer, declared context, and protected message integrity without keeping full conversations. Optional certified-content checks can be used where file or image integrity matters. You can see TraceProof live in our own verified chat on this page.
Who TraceProof helps
Built for issuers, recipients, and connected systems
TraceProof helps the organisation issuing the trace, the person receiving it, and the system that may need to check it before acting.
For teams sending outbound contact
Use TraceProof to add verifiable trust to customer-facing and operational contact, including calls, messages, workflow notifications, AI-powered outreach, and system-to-system updates.
- Register and manage approved senders, agents, workflows, and systems
- Control credentials and trace issuers
- Add trust to voice, messaging, support, workflows, AI outreach, and system-to-system contact
- Choose public traces or private traces when the recipient should need a second code
- Bind declared context and protected message integrity to each trace
- Use optional certified-content checks where file or image integrity matters
For people receiving it
Recipients can check where contact came from, what it is about, and whether it looks trustworthy before they respond, approve, pay, escalate, or act on it.
- Verify company, agent, and source independently
- Review declared contact context
- Check protected message status
- Open private traces with the extra access code when one is required
- Save verified traces to private history
For systems checking it
Partners, marketplaces, platforms, and other connected systems can verify before they accept, route, automate, or rely on what they received.
- Check issuer and trust status before downstream action
- Confirm declared context before a workflow continues
- Verify protected messages and optional certified-content proofs
- Support company-to-company trust without relying only on screenshots or claims
For partners
Help customers deploy outbound trust without owning their trace history
Implementation partners, consultancies, and platform teams can help customers configure TraceProof while the customer remains the issuing organisation.
- Support CRM, support, finance, messaging, automation, and AI workflow integrations
- Manage multiple customer deployments through partner access while customer admins stay in control
- Add a repeatable trust layer to sensitive outbound contact projects
Customer-owned trust
The customer remains the issuer of the trace, even when a partner helps configure or operate the deployment.
Multi-org support
Partner users can support more than one customer organisation without mixing ownership or trace context.
Use case
Check the contact before anyone acts on it
A TraceProof reference travels with the contact. Before anyone responds, approves, pays, escalates, or hands it to a person or system, they can verify where it came from, what it is about, and whether protected content still matches what was issued.
- The sender, agent, workflow, or system shares declared context and a TraceProof reference
- The recipient checks who it came from, the source, and protected message status independently
- A person or system gets a clearer picture before deciding what to do next
A practical trust flow for voice, chat, support, payments, supplier workflows, and AI-powered outreach.
Core verification plus optional content checks
Start with outbound trust, extend to content when needed
TraceProof focuses on verifiable outbound contact, with optional certified-content checks for teams that need file or image integrity.
Protected contact and conversations
Verify who issued the contact, what it is about, and whether protected messages were altered without storing full message content.
Exact content checks
Certify a file or image and let others check whether the version they have exactly matches the certified proof.
Certified-original checks
Include the original file when you want others to upload content and look for likely related certified matches, not only exact same-file matches.
Scenarios
How organisations use TraceProof in practice
TraceProof becomes more useful when someone else can verify independently before acting on what they received.
Company A issues, customer checks
A business sends a TraceProof reference with a support message, workflow outcome, payment instruction, or AI-assisted contact. The recipient checks it before they respond or trust it.
Company A issues, Company B verifies
A supplier, partner, marketplace, or platform receives the reference and checks the issuer, context, and protection status independently.
Private trace when only the intended recipient should see it
Company A shares a public reference plus a second private access code, so the trace can still be verified but only by the intended party.
Pricing
Simple pricing to get started
Choose a plan based on shared TraceProof certification volume, protected conversation usage, and agent count.
Best place to start
Developer
Free
Testing and early integrations.
- 1,000 certified interactions / month
- ~16 protected conversations / day*
- 3 agents
Growth
$29 / month
Startups and early live use.
- 7,500 certified interactions / month
- ~125 protected conversations / day*
- 10 agents
Professional
Contact sales
Growing teams and multi-agent live use.
- 25,000 certified interactions / month
- ~417 protected conversations / day*
- 25 agents
Enterprise
Contact sales
Broader rollout and tailored for your needs.
- Tailored certifications
- Tailored protected conversations
- Tailored agents
Exact Image checks are included in the same TraceProof certification plans.
Richer uploaded-image checks are available as an add-on (partial image checks, crops, resizing, etc.)
FAQ
Frequently asked questions
What is TraceProof?
TraceProof adds a verifiable trust layer to outbound company contact. It helps organisations show where something came from, what it is about, and whether protected content still matches what was issued.
Does TraceProof store message content or image files?
TraceProof can verify message integrity without storing full message content. Exact image certifications are based on file-byte proofs, and richer certified-image checks are available when the organisation also chooses to include the original file with the certification.
Can TraceProof certify images or other content?
Yes. Organisations can certify images and let recipients verify them in two ways: exact same-file checks from the certified proof, or richer uploaded-image checks when the original file was included with the certification.
Who can verify a TraceProof reference?
Customers, partners, employees, or connected systems can verify the trace they receive. In many flows, Company A issues the trace and Company B, the customer, or another system checks it independently. Organisations can also review verification coverage and integrity checks inside their own trace history.
What does TraceProof verify?
TraceProof can verify where the contact or certification came from, the declared context, the source and time of contact, whether protected messages were covered, and whether content exactly matches or is likely related to a certified original depending on the certification path used.
Can this work for agent-to-agent interactions?
Yes. The same verification model can support software agents checking where incoming interactions came from, what they are about, and whether protected messages were altered.
Start making outbound contact easier to trust
Give customers, suppliers, partners, employees, and connected systems a clearer way to verify calls, messages, workflows, AI-powered outreach, private traces, and optional certified content before they act on them.